NOMOQ only takes back returnable pallets and top frames, but unfortunately not interlayer pads. Here are the reasons:
Ensuring High Quality:
To maintain the high quality of our products, we implement strict controls to avoid potential contamination, such as odor transfer, throughout the process. This ensures that every material provided is fully compliant with food safety standards.
LTL Deliveries:
Less-than-truckload (LTL) shipments expose materials to higher stress during transportation and handling. This increases the risk of contamination or damage to the materials, which we must actively manage to protect the integrity of the supply chain.
Traceability Standards:
At NOMOQ, we adhere to strict food safety certification standards. Any deviation from these protocols—such as the handling of interlayers—would compromise the traceability of our materials, which is a critical component of our quality assurance processes.
Risk of Customer Complaints:
The potential risks associated with contamination or compromised materials could lead to customer complaints or claims, which we aim to proactively avoid by maintaining our current standards and protocols.
While we are committed to offering competitive and transparent pricing, these factors are integral to safeguarding the quality, safety, and reputation of the products we deliver.
We hope this clarifies our position. Should you require further adjustments or discussions on this matter, please don’t hesitate to reach out to your Account Manager.